The Government is well aware of public complaints about the level of service provided by TM Net through its Streamyx broadband.
Deputy Energy, Water and Communications Minister Datuk Joseph Salang Gandum said this was the reason why the Government decided to go ahead with the RM15.6bil project to install copper wires for broadband access.
"At present, 48% of households in the country are capable of hooking up to broadband service in the country but many choose not to," he told Lim Guan Eng (DAP - Bagan) on Tuesday at Dewan Rakyat.
Lim had complained that although Streamyx often advertised broadband access of up to 1 Gigabit per second, the service was often slow.